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Target Audience
The Oracle 1z0-996 Certification Exam is targeted to the candidates having experience of working with Oracle Utilities Customer Cloud technology and looking to pursue a career as an Oracle Certified specialist in the field of Oracle Utilities Customer Cloud technology.
Exam Preparation
Questions in the exam are based on official training material provided by Oracle over different official platforms. Also the information in the following pieces of training is the source for the exam. Hence, candidates should complete the following training courses before appearing for the certification exam.
Candidates should complete the below-mentioned pieces of training for the proper understanding of content and topics. On successful completion of the training, the candidate will get the exam voucher for the certification exam.
There are two main types of resources for preparation of certification exams first there are the study guides and the books that are detailed and suitable for building knowledge from the ground up then there are video tutorial and lectures that can somehow ease the pain of through study and are comparatively less boring for some candidates yet these demand time and concentration from the learner.
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Questions in the certification examination are based on the real-world scenarios and cater to the real-time problems implementation difficulties, hence along with all the training material and tutorial it is of utmost importance for the candidate to possess practical knowledge and experience of working in the field of Oracle Utilities Customer Cloud Technology.
Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Devices, Measuring Components and Service Points | 20% | - Install events and lifecycle management - Relationships between devices, measuring components, and service points - Concepts of measuring components, devices, and service points - Configure device types, measuring component types, and device configurations |
| Topic 2: Usage and Usage Subscriptions | 15% | - Configure and manage usage subscriptions - Usage transactions and usage subscriptions - Usage calculation process |
| Topic 3: Measurements, VEE and IMD Processing | 20% | - IMD statuses, exceptions and automatic retry - Derived values and measurement processing - Types of Initial Measurement Data (IMD) - Validation, Estimation and Editing (VEE) rules and exceptions |
| Topic 4: Fieldwork and Service Order Management | 15% | - Service Order orchestrator and child activities - Configure and manage service order workflows |
| Topic 5: Customer Information Management | 15% | - Maintain and manage customer accounts and profiles |
| Topic 6: Financials, Billing and Payments | 15% | - Manage financial transactions and adjustments - Payments, overpayments and payment distribution - Credit, collections and overdue processes - Billing process, bill segments and rates |
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