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How to Prepare For ITIL® Foundation Certification
Preparation Guide for ITIL® Foundation Certification
Introduction for ITIL® Foundation Certification
ITIL is a framework created by the United Kingdom government for managing IT. Within this framework, there are many certifications that are given to individuals who have achieved certain levels of knowledge in the field of ITIL. This article will be discussing one such certification exam which is known as ITIL 4 Foundation. The ITIL 4 Foundation exam is only offered once a year and it has two distinct formats: paper and online, but it can also be taken multiple times per year and each time counts as a separate certification. ITIL 4 Foundation JPN Dumps as well as ITIL 4 Foundation JPN Practice Test, contains all the exam details and will help you prepare yourself better for the certification exam.
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ITIL ITIL-Foundation Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: ITIL Practices | 15% | - Service management practices - General management practices - Technical management practices |
| Topic 2: Key Concepts of Service Management | 15% | - Value, outcomes, costs, and risks - Service and service relationships - Products, services, and service offerings |
| Topic 3: ITIL Guiding Principles | 20% | - Progress iteratively with feedback - Start where you are - Think and work holistically - Optimize and automate - Collaborate and promote visibility - Keep it simple and practical - Focus on value |
| Topic 4: ITIL Service Value System | 18% | - Continual improvement - Service Value Chain - Governance - Overview of the Service Value System |
| Topic 5: Four Dimensions of Service Management | 17% | - Information and technology - Value streams and processes - Organizations and people - Partners and suppliers |
| Topic 6: ITIL Service Value Chain Activities | 15% | - Plan, Improve, Engage - Design and Transition - Obtain/Build, Deliver and Support |





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