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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question 1

Cloud Kicks' (CK) VP of technology wants to start using Sales Cloud for all of the sales team's automation. CK migrated 70 million records from a legacy database to the data warehouse that will be synced with Sales Cloud. CK wants to search and cross-reference records with the original source database. What should a consultant recommend to meet this requirement?

A. Use a custom field named External ID and map this to the Sales Cloud record value.
B. Use a custom External ID field and map this to the source record ID value.
C. Use the standard External ID field and map this to the source record ID value.

Question 2

It is challenging for the sales operations team to provide Universal Containers with accurate and insightful reports due to the poor quality and high volume of Account, Contact, and Lead data. As the team performs data cleansing, productivity has been impacted, leading to inefficiency and low adoption. What should the consultant do first?

A. Create a data management plan and a data quality dashboard.
B. Install and configure a data cleansing app from AppExchange.
C. Use Duplicate Rules to identify and report data quality issues.

Question 3

The sales department at Cloud Kicks is growing quickly. New sales executives want to prioritize interacting with contacts who make or influence the decision to purchase Sales Cloud. What should the consultant recommend to document the decision-makers and influencers?

A. Use Contact Roles on the Opportunity object.
B. Update Primary Contact on all Opportunities.
C. Create @ report showing Contacts with executive job titles.

Question 4

After a project deployment, several bugs were identified by end users and prioritized by the project team. How should a consultant resolve these issues?

A. Perform user acceptance testing (UAT) In a development sandbox.
B. Build out the issue resolution release in a development sandbox.
C. Build out the issue resolution release in the staging environment.

Question 5

Each product engineer at Cloud Kicks supports a specific product line. There are five product lines. While sales reps sell all of the company's product lines, sales management wants the appropriate product engineer to be able to automatically view any new Opportunity for their particular product line with Read-Only rights. What should the consultant do to meet the requirement?

A. Enable Default Opportunity Teams for the Opportunity.
B. Create criteria-based opportunity sharing rules for each product line.
C. Enable Default Account Teams for each product line.

Solutions: