Oracle 1Z1-456 Valid Q&A - in .pdf

  • 1Z1-456 pdf
  • Exam Code: 1Z1-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Updated: Jul 17, 2026
  • Q & A: 133 Questions and Answers
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  • Updated: Jul 17, 2026
  • Q & A: 133 Questions and Answers
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  • 1Z1-456 Testing Engine
  • Exam Code: 1Z1-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Updated: Jul 17, 2026
  • Q & A: 133 Questions and Answers
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Oracle 1Z1-456 Exam Syllabus Topics:

SectionObjectives
Topic 1: Oracle Fusion CRM Fundamentals- Navigation and user interface
  • 1. Sales dashboard and workspace navigation
    • 2. Personalization and user preferences
      - CRM concepts and Oracle Fusion CRM overview
      • 1. Fusion CRM architecture overview
        • 2. Customer relationship management principles
          Topic 2: Accounts and Contacts Management- Data quality and duplication management
          • 1. Duplicate prevention strategies
            • 2. Data enrichment and validation
              - Customer data management
              • 1. Contact relationship management
                • 2. Account creation and hierarchy
                  Topic 3: Sales Forecasting and Reporting- Forecasting methods
                  • 1. Quota and target management
                    • 2. Pipeline forecasting
                      - Reports and analytics
                      • 1. Performance dashboards
                        • 2. Standard sales reports
                          Topic 4: Application Administration and Setup- Security and roles
                          • 1. User roles and permissions
                            • 2. Access control configuration
                              - System configuration
                              • 1. Sales application setup
                                • 2. Business process configuration
                                  Topic 5: Sales Process Management- Opportunity management
                                  • 1. Forecasting and pipeline management
                                    • 2. Opportunity lifecycle and stages
                                      - Lead management
                                      • 1. Lead creation and qualification
                                        • 2. Lead conversion processes

                                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                                          1. Oracle Fusion Territory management is used in an organization to assign sales accounts, leaders, and opportunities. It is also used to generate Business Intelligence reports. Identify three territory management-related setup tasks that have to be performed by the territory administrator while configuring territories.

                                          A) Lookups
                                          B) Forecast
                                          C) Identify visible members.
                                          D) Enable dimensions and metrics.
                                          E) Quota


                                          2. Select the module in which the dimension of a sales channel and its types for territory definition maintained.

                                          A) Oracle Fusion Sales Quota Management
                                          B) Oracle Fusion Customer Center application
                                          C) Oracle Fusion PartnerManagement
                                          D) Oracle Fusion Trading Community
                                          E) Oracle fusion Territory Management


                                          3. A template administrator creates an Assessment template In Oracle Fusion Sales. Identify the formula to calculate the weighted score for an Assessment template response.

                                          A) Question Weight * Response Score * Response Rating = Weighted Score
                                          B) Question Weight* Response Score = Weighted Score
                                          C) Question Groups Weight *Response Rating* Response Score = Weighted Score
                                          D) Question Groups Weight * Response Score = Weighted Score
                                          E) Question Groups Weight " Response Rating =Weighted Score


                                          4. Your company currently limits product groups by customer type. In addition to customer type, your company has determined that product groups should also include a physical eligibility, and has decided to base this on postal code.
                                          While attempting to add the Postal Code Eligibility rule, Fusion returns an error.
                                          Identify the issue that would cause this error.

                                          A) Oracle Fusion cannot limit eligibility by postal code.
                                          B) Physical and marketing eligibility rules cannot be combined.
                                          C) The postal code data has been incorrectly configured within the Fusion application.
                                          D) The children product, groups are not set to inherit rules from the parent product group.
                                          E) The physical eligibility's life-cycle phase has been incorrectly set.


                                          5. You are configuring the Sales Assignment Manager based on resource candidates and credit allocation candidates. In your company, resources change frequently but credit allocation is more stable. You a currently deciding how to set the Fusion cache values.
                                          Select the true statement based on this scenario.

                                          A) Oracle Fusion cache refresh is set on individual candidate objects; Resource should be set to dally but Credit Allocation might be set to weekly.
                                          B) Oracle Fusion cache refresh is set at the Owner Objectlevel because resources change frequently;the Sales cache should be updated daily.
                                          C) Oracle Fusion cache refresh is set at the Candidate Object level, but must be the same across all levels; because resources change frequently, the cache should be updated daily.
                                          D) This scenario can't be accomplished because it is not possible to have multiple candidate objects for one owner object.
                                          E) Oracle Fusion Objects are not cached; therefore no cache configuration is necessary.


                                          Solutions:

                                          Question # 1
                                          Answer: C,D,E
                                          Question # 2
                                          Answer: B
                                          Question # 3
                                          Answer: B
                                          Question # 4
                                          Answer: B
                                          Question # 5
                                          Answer: A

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