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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Analytics and Reporting | 11% | - Design nonprofit-specific reports and dashboards - Measure impact and program outcomes |
| Implementation Strategies | 18% | - Apply governance and change management - Define testing and deployment strategies - Manage consulting engagement lifecycle |
| Integration and Data Management | 15% | - Manage duplicates and data quality - Select data and integration tools - Plan data migration and governance |
| Nonprofit Cloud Feature Configuration | 35% | - Configure fundraising management - Configure program management and outcomes - Configure grantmaking functionality |
| Solution Design | 32% | - Recommend use of industry common features - Evaluate Nonprofit Cloud, platform and third-party solutions - Align business processes to data model and features |
| Nonprofit Cloud Setup | 22% | - Enable features and manage permissions - Configure stakeholder management - Set up program and case management |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
Question 1
A consultant is assisting a nonprofit in its data integration and mapping between two systems. The consultant is unsure when a particular field was added to NPSP. Where can the consultant find the NPSP version number for the field in question?
A. Custom field definition detail
B. NPSP package details
C. Schema Builder
D. NPSP Data Dictionary
Question 2
A nonprofit organization provides direct care services to clients based on their individual needs. The process for clients to begin receiving services includes meeting with a caseworker for an intake evaluation that includes a series of questions to determine the client's needs and assets. Which Salesforce Industries feature can be used to create an efficient intake process?
A. Actionable Lists
B. Interaction Summaries
C. Dynamic Assessments
Question 3
For a Salesforce implementation project, what is the order of phases in a project lifecycle?
A. Plan, Initiate, Execute, Monitor and Control, Close
B. Initiate, Plan, Execute, Monitor and Control, Close
C. Plan, Initiate, Execute, Close, Monitor and Control
Question 4
A nonprofit wants its staff to spend most of their time in Salesforce, but the staff needs access to several other applications as well. The nonprofit wants a solution that allows staff to use other applications without leaving Salesforce. How should the consultant integrate these applications?
A. Configure External Data Sources
B. Implement Salesforce Canvas
C. Implement Distributed Marketing
D. Configure External Objects
Question 5
The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.
What are three NPSP considerations when implementing Shield Platform Encryption? (Choose 3)
A. Fields on the NPSP Address object can be encrypted, but encryption is unavailable for address fields on the Account and Contact object.
B. NPSP Data Import is unable to perform Custom Unique Id matching on Accounts and Contacts with an encrypted field.
C. The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted.
D. If the Role Name field is encrypted on the NPSP Partial Soft Credit object, the nightly Soft Credit rollups fail.
E. The NPSP Data Import object supports encryption of all fields in the import batch.
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: B,C,D |





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