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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. A prospective customer contact says, "We're in growth mode. Our only priority is things that help us bring service to new markets."
Which of the following attributes will be the focus of your proposal?

A) Scalable
B) Modular
C) Simple
D) Resilient
E) Secure

2. Your customer tells you that they have been having issues related to agent productivity and compliance, but that their current system doesn't provide away to track or measure performance.
Which feature of Avaya IX TM Workforce Engagement Select would enables them to create customizable, role-based scorecards and dashboards to measure the performance of all agents, queues, teams, groups, sites and lines of business supported by the contact center?

A) Quality Management
B) Contact Recording
C) Coach and Learn
D) Live Monitor
E) Analyze module

3. The _______________ licensing model is based on the number of concurrent agents logged in.

A) Core
B) Workforce Management Named User
C) Concurrent
D) Power

4. Which of the following are features of IP Office Support Services (IPOSS)? (Select two.)

A) IPOS Scan be sold under wholesale and co-delivery models.
B) IPOSS includes major software upgrades, updates and patches.
C) IPOSS includes remote diagnostic capabilities.
D) Default coverage hours for IPOSSare365x 24.
E) Avaya IP OfficeTM cloud deployment subscribers must buy a prepaid IPOSS contract on top of their monthly subscription fees.

Solutions: