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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Which of the following elements are addressed by the WCAG?
i. Resizability of text
ii. Visually appealing design
iii. Text alternatives
iv. Keyboard accessibility
v. Mouse input

A) i, ii, & iii are true, iv & v are false
B) i, iii, iv & v are true, ii is false
C) i & iii are true, ii, iv & v are false
D) iv & v are true, i, ii & iii are false

2. What is the System Usability Scale (SUS)?

A) A requirement on the usability of a component of system
B) A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
C) A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
D) Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.

3. You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A) Which mobile operating system do you prefer?
B) Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
C) Put the first phone you find in your shopping cart!
D) Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".

4. Which of the following is the correct distinction between formative and summative usability evaluation?

A) Summative evaluations mostly rely on experts, formative evaluations require users
B) Summative evaluations assess the outcome, formative evaluations focus on improvement
C) Summative evaluations mostly rely on user tests, formative evaluations require experts
D) Summative evaluations focus on improvement, formative evaluations assess the outcome

Solutions: