ITILF Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Exin ITILF exam dumps will include the following topics:
- Competence and training
- Technology and architecture
- ITIL Service Cycle
- IT Service Management as a practice
How to book the ITILF Exam
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How much ITILF Exam Cost
The price of the ITILF exam is $176 USD.
Certification Path
There no prerequisite for this exam.
BCS ITILF Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Key Practices & Lifecycle Activities | - Change enablement - Incident management - Service desk and support practices |
| Topic 2: Four Dimensions of Product and Service Management | - Value streams and processes - Information and technology - Organizations and people |
| Topic 3: Continual Improvement | - Continual improvement model - Application of improvement in services |
| Topic 4: ITIL Value System & Principles | - Service Value System (SVS) - Guiding principles |
| Topic 5: Service Management Concepts | - Purpose and value of service management - Key ITIL concepts and terminology |






