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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) 1:M relationships cannot be directly imported into Oracle Fusion CRM.
B) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.
C) Create a data set for each contact and include them all on the same opportunity line.
D) Each set of contact data should be imported from a separate flat file
E) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.

2. Identify the three business entities that can be auto-assigned by territory definition.

A) assets
B) opportunities
C) leads
D) sales quotas
E) sales accounts

3. Oracle Fusion Sales supports automatic synchronization of in-sync interrelated attributes between Opportunity and Revenue Line. A sales manager updates the opportunity status attribute to "Won".
Which two automatic in sync updates to Revenue Line attributes will occur?

A) In-sync Revenue Line Win Probability is set to 100.
B) In-sync Revenue Line Win Probability is unchanged.
C) In-sync Revenue Line status is unchanged.
D) In-sync Revenue Line status is set to Won.
E) In-sync Revenue Line Close Date is changed to current date.

4. The sales manager in a company conducts product demos for customers frequently as part of lead management. As part of his activity, the sales manager has two coordinate with different departments in the company through emails to conduct the product demos effectively. Coordination with other departments by emails is a time-consuming activity and requires multiple follow ups.
Choose the correct solution to automate these coordination activities.

A) UseAssessmentTemplates andTaskTemplate.
B) UseSalesMethods.
C) UseTaskTemplates.
D) UseAssessmentTemplates.
E) UseResourcesGroups.

5. Entity three statements that describe the usage of sales stages in opportunity management

A) Administrators can use the supplied sales stages,but cannot create new sales stages.
B) During opportunity creation, the application sets the opportunities to all the sales stages within the sales method being employed.
C) Sales stages delineate the progress of an opportunity.
D) While editing an opportunity, sales representatives can select another stage, and they can enter a different win probability.
E) During opportunity creation, the applicationsets an opportunity to the first sales stagein the sales method being employed.

Solutions: