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Apple OS X Support Essentials 10.9 Sample Questions:

1. The Finder populates the Network folder using information provided by the dynamic network services discovery protocols. Computers providing services appear as resources inside the Network folder, and service discovery zones or workgroups appear as folders. Any currently connected servers also appear in the Network folder.

A) How can you identify if a Mac requires a firmware update?
B) Which items fall under the file quarantine system?
C) How are items inside the Finder's Network folder populated?
D) How can you limit the use of Location Services?

2. Review the screenshot of a portion of the Disk Utility application window, and then answer the question below.

Which statement best describes the selected question in the screenshot above?

A) It is one of three partitions on a hard disk.
B) It is one of three hard disks in a RAID set.
C) It is one of three file systems on a partition.
D) It is one of three stripes in a RAID set.

3. In OS X Mountain Lion, which TWO types of file service hosts can you browse in the Network folder?(Select 2)

A) FTP
B) DFS
C) SMB
D) AFP
E) WebDAV

4. In a default OS X configuration, you want to change the way that Finder handles ZIP archives. Where can you make that change?

A) Finder Preferences
B) Disk Utility Preferences
C) System Preferences
D) Archive Utility Preferences

5. What are the primary user session stages in OS X? What are the visual and audible cues of these items?

A) In the Mac App Store, you can view the current Apple ID by selecting Store from the menu bar. You can get further details regarding this Apple ID, by selecting View My Account in the same menu.
B) During user logout, the user's loginwindow process doesthe following: requests that all user applications quit;automatically quits any user background processes; runs any logout scripts; records the logout to the main system.log file; resets device permissions and preferences to their defaults; and quits the user's loginwindow and launched processes.
C) An item's ownership and permissions can be identified using the Info or Inspector windows in the Finder.
D) Each primary stage of the user session can be indicated by the following: the loginwindow process displays the login screen; the userlaunchedprocess loads applications like the Finder after user authentication; and the user environment is active any time the user is logged into the system.

Solutions: