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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.
You'll manage this external collaboration using guests or Slack Connect.
What is the best method for managing this collaboration?

A) Provide the communications agency with guest accounts so that they can invite additional external users to the channels as needed.
B) Use Slack Connect in order to automatically sunset the external access to the shared Slack channels after the 8 months is completed.
C) Provide the communications agency with guest accounts so that you can block file uploads/downloads for this work.
D) Use Slack Connect to allow each organization to manage privacy settings, oversee channel naming, and add their own team members as project needs shift.

2. Large Inc.'s HR Director wants to streamline sharing HR policy information and handling sensitive questions from hiring managers.
HR has its own workspace.
How should you advise the HR Director to use Slack for this use case?
(Select the best answer.)

A) Create a public channel in the HR workspace, and add all hiring managers in the organization.
B) Create an org-wide public channel for recruiting and hiring, and add all hiring managers in the organization.
C) Create a private channel in the HR workspace, and add all hiring managers in the organization.
D) Create an org-wide private channel for recruiting and hiring, and add all hiring managers in the organization.

3. You're a Workspace Owner. You notice employees are breaking corporate policy by sharing business-issued credit card numbers in channel when booking their travel for an upcoming customer meeting. Your information security team identifies this as a risk.
What recommendation should you make to prevent this from happening in the future?
(Select the best answer.)

A) Use Workflow Builder to allow people to report policy violations.
B) Use the Admin APIs to create a custom script to flag credit card numbers.
C) Integrate with a Data Loss Prevention (DLP) solution using Slack's Discovery API.
D) Integrate with a Discovery solution using Slack's Discovery API.

4. You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees.
You need to ensure that the plan supports SAML single sign-on (SSO) for authentication.
Which plan(s) fit the requirement?

A) Pro, Business+, and Enterprise Grid
B) Business+ and Enterprise Grid
C) Free, Pro, Business+, and Enterprise Grid
D) Enterprise Grid only

5. The marketing team at ACME Ltd has 10 team members and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.
The marketing director has the following needs:
* There is an urgent marketing idea that must be prioritized in tomorrow morning's planning meeting.
* The 10 team members are the only ones attending the planning meeting.
* The 10 team members need to be notified before the meeting.
Of note, the marketing director sends urgent re-prioritization messages weekly.
How should the marketing director reach the marketing team?

A) Post a message to #marketing-discussion, without notifying anyone.
B) Use @here and @channel to notify the entire channel of the change.
C) Send a separate direct message to each of the 10 team members notifying them of the change.
D) Create an @marketing-team user group and use the @marketing-team user group in #marketing- discussion to communicate the change in priority to the team that needs to be informed for tomorrow's team meeting.

Solutions: