UC Foods, a manufacturing company, has multiple sales channels including a front-line Sales team and channel partners who are currently enabled on Sales Cloud as well as a Partner Community. The company wants to establish a new B2B Commerce portal to lower the cost of sales by enabling self-service capabilities to automate sales wherever possible. The executive sponsor is concerned that sales representatives might see the B2B channel as a threat to their ability tosell and, therefore, earn higher commissions.
Which two use cases should the Solution Architect highlight to help the executive sponsor better understand the appropriate role for B2B Commerce as it relates to existing sales channels?
Choose 2 answers

• A. Highlight that the B2B portal is meant to tackle more routine, low-complexity sales, allowing the Sales team to focus on the more complex sales and priority accounts.
• B. Highlight that the B2B portal will be a useful tool to help improve customer communications and enhance customer engagement by providing faster updates on their orders as they are fulfilled.
• C. Highlight that the B2B portal is meant to handle high-complexity sales that are ideal for automation, leaving the Sales team to handle less complex, higher-margin sales.
• D. Highlight that the B2B portal will help the company grow and expand into new geographies where the company does not currently have a sales footprint, resulting in more rewards for everyone.

Fabulous Flowing has been using Salesforce for 10 years and is starting to notice performance issues. The company anticipates continued growth of 15% each year. It frequently refers to data that is within the past 12 months. Currently, there are 600,000 Cases. Fabulous Flooring realizes it needs to archive some of the data, however, would like it to remain m Salesforce. The leadership team meets for an in-depth strategy and planning session every 3 years and will need reporting on the archived data. The Solution Architect has recommended the use of Big Objects.
What are two considerations the Solution Architect should discuss with Fabulous Flooring?
Choose 2 answers

• A. The company will need to use Async SOQL to pull the data into a subject based on specific criteria, and build reports and dashboards for the strategy and planning session.
• B. The company will need to build reports and dashboards for the strategy and planning session based on specific criteria from the dg Object.
• C. Picklist fields will need to be loaded as Text fields into the big Object.
• D. Picklist fields will need to be marked as required for indexing in the Big Object

Northern Trail Health has clients that have more than 10,000 employees. The company's Customer Service team handles requests from its client's employees directly and tracks various rebate programs per employee.
Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process.
Assuming that Sales and Service teamsshare certain contacts, in which two ways should a Solution Architect ensure optimal performance?
Choose 2 answers

• A. Assign all contacts to Sales team members to ensure sharing is streamlined and hide private fields from them.
• B. Explanation:
  For optimal performance and data access control, the Solution Architect should:
  * A. Use profiles and/or permission sets to give View All access to Customer Service on the Contact object. This allows Customer Service to access the necessary contact information while maintaining the principle of least privilege.
  * D. For each Account, assign Sales Contacts to the Sales team and all the rest to a Customer Service representative assigned to the Account. This approach ensures that each team has access to the relevant contacts while keepExternal Sharing Model to create external organization-wideing private information secure and maintaining system performance by minimizing complex sharing rules.
  Salesforce's documentation on sharing and visibility best practices recommends such strategies to manage access to records efficiently and securely.
  https://trailhead.salesforce.com/en/credentials/sharingandvisibilityarchitect QUESTIONNO: 39 A Solution Architect is working with a complex enterprise architecture that supports multiple business processes. Many previous transformation projects have struggled because of the interdependencies between the Salesforce production environment and other systems, as well as a lack of documentation.
  In which two ways can a Solution Architect gain a better understanding of the current state of the Salesforce production environment?
  Choose 2 answers
  A: Speak to the business stakeholders to gather their suggestions for improvement.
  B: Identify which system integrator did the previous implementation and ask them to document their work.
  C: Examine the details of the current configuration to see how it is set up.
  D: Work with the system administrator toidentify who has the most knowledge of the current configuration.
• C. Use profiles and/or permission sets to give View All access to Customer Service on the Contact object.
• D. For each Account, assign Sales Contacts to the Sales team andall the rest to a Customer Service representative assigned to the Account.
• E. Set the Contact object to PublicRead Only so that the sharing rules do not bog down performance for sharing.

Universal Containers (UC) is evaluating Salesforce for a Lead to Invoice solution, as its current process for getting payments from customers is incredibly laborious. UC knows now its current invoice process runs through its back-office ERP, and is unsure how it would work within a front-office tool going from a lead all the way to an invoice. UC is looking to purchase Revenue Cloud, Sales Cloud, Marketing Cloud Account engagement, and MuleSoft to work with its CRP. The CIO also wants to make sure UC is utilizing the data across these clouds in the most automated way possible without a lot of manual data intervention as is required today within its back- office CRP What should thesteps in the business process look like when creating a multi-cloud Lead to Invoice solution in Salesforce if UC's CRP will be the system of record for invoices?

• A. Lead, Quote, Opportunity, Order, Invoice. ERP, Payment
• B. Opportunity, Quote. Invoice, Payment, CRP
• C. Lead, Opportunity, Quote, Order, Invoice, Payment, ERP
• D. Lead, Opportunity, Quote, Order,ERP

Universal Containers (UC) sells automotive spare parts through a large network of partner retail outlets. UC's business model relies on partners (retail outlets) reaching out toUC to get access to its product catalog, selecting the product(s) they require, and then making bulk purchases. The partners occasionally reach out to UC sales representatives for advice or clarifications regarding particular SKUs on an opportunity on which they are co-sellers.
UC wants to offer discounts to partners who make large purchases. Further, UC wants to provide its partners with reports detailing their sales, including reports that summarize sales by partner, to help UC classify its partners accordingly.
Which solution should a Solution Architect recommend to meet UC's requirements?

• A. Sales Cloud, Partner Relationship Management, and Einstein
• B. Sales Cloud, B2B Commerce, and Customer Community
• C. Sales Cloud, Service Cloud, and Partner Relationship Management
• D. Sales Cloud, B2B Commerce, and Partner Relationship Management