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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Store Execution | 15% | - Store Execution Process - Planogram Compliance - Store Survey and Feedback - Assortment Monitoring |
| Visit Execution | 23% | - Inventory Check and Product Listing - Photo Capture and Survey - Order Capture and Order Submission - Visit Execution Process - Visit Tasks and Task Types - Promotion Check and Promotion Details |
| Visit Planning | 23% | - Visit Planning Process - Territory Management - Visit Schedule and Frequency - Visit Plan and Visit Plan Targets |
| Admin and Configuration | 12% | - Reports and Dashboards - Consumer Goods Cloud Data Model - Mobile Configuration - User Setup and Permissions |
| Store Execution Configuration | 12% | - Configuration of Store Execution Process - Configuration of Store Survey and Feedback - Configuration of Planogram Compliance - Configuration of Assortment Monitoring |
| Visit Planning and Execution Configuration | 15% | - Configuration of Visit Tasks and Task Types - Configuration of Visit Plans and Visit Plan Targets - Configuration of Photo Capture and Survey - Configuration of Promotion Checks and Promotion Details - Configuration of Order Capture and Order Submission - Configuration of Inventory Checks and Product Listings |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
1. United Telecom has completed the high-level design (HLD) phase and has information about the objects involved, data volumes, and file requirements.
Which three steps should a Consultant take to assess the storage needs on Communications Cloud?
A) Calculate the file and data storage required based on required data volume and file attachment requirements
B) Identify the storage needs between data storage and file storage
C) Analyze an external data storage system for more cost-effective data storage
D) Analyze the storage usage for the existing legacy platform
E) Assess the archiving strategy and determine how storage will be cleared through archiving
2. A consultant for Northern Trail Outfitters (NTO) has been asked to setup Tableau CRM for Consumer Goods Cloud to gain insights into factors that might affect store sales.
Which Einstein Discovery story should the consultant select to address this concern?
A) Einstein Discovery story 'Minimize Out-of-Stock occurrences'
B) Einstein Discovery story 'Maximize Store Sales'
C) Einstein Discovery story 'Promotion Management
D) Einstein Discovery story 'Strategic Sales'
3. Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed
A) Product
B) Retail Store KPI
C) Product Transfer
D) Shipment
4. A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?
A) Create a record type called 'Frozen Food Aisle' on the retail store.
B) Nothing as Product2 captures that the product is frozen.
C) Create an In-Store Location called Frozen Food Aisle'.
D) Create a picklist field called location' to document the Frozen Food Aisle.
E) Create a record type called 'Frozen Food Aisle on the task.
5. Prior to rollout testing users find themselves failing all the test cases related to delivery tasks What is a potential reason for this?
A) The KPIs are too extreme and causing the system to fail
B) The tester did not have the Lightning Retail Execution Plus Permission Set added
C) The tester did not have the lightning direct store delivery Permission Set added
D) The tester is outside the geofence for the store
Solutions:
| Question # 1 Answer: A,B,E | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: C |






