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IBM C9020-970 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Skills and Solution Positioning | - Feature/Benefit Articulation - Consultative Selling Approach - Competitive Differentiation - TCO/ROI Fundamentals |
| Topic 2: IBM Enterprise Storage Product Knowledge | - IBM Flash and Hybrid Storage Solutions - IBM SAN Volume Controller - IBM Spectrum Storage Suite - Software-Defined Storage Concepts |
| Topic 3: Customer Requirements and Alignment | - Aligning Solutions to Customer Needs - Gathering Customer Storage Use Cases |
IBM Enterprise Storage Sales V4 Sample Questions:
1. A customer plans to replace its storage infrastructure which supports Oracle databases and a server farm based on VMware by a storage grid architecture. A business partner sales specialist proposes two XIV Storage Systems with 486 TB of usable capacity and implementation services.
Which IBM storage approach should be used to migrate the applications' data at lowest cost?
A) Utilize SVC as a migration tool
B) Use host resources to migrate the data using LVM
C) Migrate the data using IBM Lab Services
D) Use the native migration facility
2. While on the golf course, how should a sales person find information about power requirements for the DS8870?
A) Redbook
B) IBM DSSeries Portal
C) eConfig
D) Quick Reference for IBM System Storage
3. What is a customer with storage management constraints likely to inquire about?
A) IBM Spectrum Protect
B) IBM Spectrum Accelerate
C) IBM Spectrum Archive
D) IBM Spectrum Control
4. Which IBM Spectrum Virtualize concept should a sales specialist emphasize to a customer with resource constraints and 80% average storage utilization?
A) Block and file I/O
B) Compression
C) Deduplication
D) Virtualization
5. Which tool should be used to understand the benefit of adding different tiers of disks to an existing Easy Tier storage pool on an existing DS8870?
A) Perfmon
B) IOStats
C) STAT
D) RMF
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: C |






